Frequently Asked Questions

1. Where do you ship?

We currently ship across Australia with fast and reliable delivery.

2. How long does shipping take?

Most orders are delivered within 3–7 business days depending on your location.

3. What is your return policy?

We offer a hassle-free return policy. Please visit our Returns Policy page for full details.

4. How can I contact PAEQ?

Contact our support team anytime at paeqsupport@gmail.com.

5. Do your products come with a warranty?

Yes. All PAEQ products are backed by our customer support and warranty coverage.

6. Are your products suitable for everyday use?

PAEQ products are designed to fit naturally into your daily wellness and relaxation routine.

7. When will my order be shipped?

Orders are typically processed within 1–2 business days.

8. How can I track my order?

Once your order ships, you’ll receive a tracking number by email.